Information Collection & Use
Registration
In order to use this Web site, you must first complete the registration form [and/or create a user name and password]. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.
You have the option to provide demographic information (such as income level and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.
Describe any communications (e.g. newsletters, updates) that users may receive when they register. See “Communications from the Site” section for sample language.
Studentbox ltd is the sole owner [or describe other entities, e.g., parent, affiliates, who have an ownership interest]of the information collected on www.studentbox.com. Studentbox collects personally identifiable information from our users at several different points on our Web site.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Describe any communications (e.g. newsletters, updates) that users may receive when they register. See “Communications from the Site” section for sample language
Application Forms
If you apply for a loan [purchase an insurance policy, other product or service requiring financial information] on our site, we require that you provide certain personally identifiable information, including your name, address, phone number, credit card number [and Social Security number]. This information is necessary to process your application and to contact you.
Describe any communications (e.g. newsletters, updates) that users may receive when they register. See “Communications from the Site” section for sample language
Social Security Numbers
TRUSTe recommends that you collect a social security number ONLY when it is required for performing a service the site provides.
We require your social security number to provide [describe the service you provide here.] When you enter your social security number on our registration [order form, application form], we encrypt it using secure socket layer technology (SSL).
Surveys or Contests
[From time-to-time] we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as postcode).
We use this information [to . . . .] Describe fully how the data collected is to be used, e.g., to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email newsletter.
We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Studentbox Ltd stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at info@studentbox.com to request that we remove this information from our database.
Uses of Information
The information collected could be used to make market research
Communications from the Site
Special Offers and Updates
We will occasionally send you information on products, services, special deals, promotions. You can sign up for these emails from us on our registration page.
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Profile
We store information that we collect through cookies, log files, clear gifs, to create a “profile” of your preferences. We tie your personally identifiable information, and [or] your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
We share do not share your profile with other third parties.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. [The data we collect depend on your profile and preference to offer you more targeted.]
We do not link aggregate user data with personally identifiable information.
Personally identifiable information:
We Share Personally Identifiable Information, with Third Parties, when you register to an Out of the Box website powered by studentbox. Before registering you will be warned that your profile information will be shared with this third party website. We also share you details with agents (please see below)
Agents
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Service Providers
We use Amiando to provide an online ticketing solution on our site. When you sign up to purchase an event ticket, you will be prompted to add some personal information which can be used by the promoter, using amiando to sell online tickets on Studentbox.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@studentbox.com
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do [do not] link this automatically-collected data to personally identifiable information. [IP addresses are tied to personally identifiable information to [describe the purpose for which you do this]
We use a third-party tracking service [called XXXX] that uses cookies [log files] to track non-personally identifiable information about visitors to our site in the aggregate [state what information is captured, e.g., usage and volume statistics] to [state purpose of the collection]
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. [We use] [do not use] cookies on this site. [We do/do not link the information we store in cookies to any personally identifiable information you submit while on our site.]
We use [both] session ID cookies [and/or] persistent cookies. [We use session cookies to make it easier for you to navigate our site.] A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. [Provide a link to information on cookies.]
[Explain how cookies are used on your Web site.] We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. [Describe use of cookie for shopping cart, if appropriate.]
Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See “Third Party Advertisers.”
This privacy statement covers the use of cookies by [NAME OF SITE][this site] only and does not cover the use of cookies by any advertisers. [See the “Third Party Advertisers” section.]
[Webtrendslive users may have further obligations of particular language per their license with Webtrendslive. See your license agreement.] [See the “Profile” section above.]
Clear Gifs (Web Beacons/Web Bugs)
We employ [or our third party advertising partner employs] a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie [do not tie] the information gathered by clear gifs to our customers’ personally identifiable information.
To learn more about our advertising company’s use of clear gifs, please go to [NAME OF ADVERTISER’S SITE.]
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”
Third Party Advertisers
The ads appearing on this Web site are delivered to users by [THIRD PARTY AD SERVER NAME], our advertising partner. We share Web site usage information about users with a reputable third party [NAME OF THIRD PARTY] for the purpose of targeting our Internet banner advertisements on this site.
[THIRD PARTY AD SERVER NAME] uses cookies and clear GIFs on this site, which allow it to recognize a user's cookie when a user visits this site. The information that [THIRD PARTY AD SERVER NAME} collects and shares through this technology is not personally identifiable.
For more information about our third-party advertiser, or to learn more about the choices available to you regarding this anonymous information, please click here [LINK TO: AD SERVER PRIVACY POLICY/OPT OUT].
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Studentbox ltd. Please be aware that we, Studentbox ltd, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Co-branded sites
Studentbox provides white label websites to third parties. If you decide to register on those websites, your personally identifiable information is shared and the third party will have access to your Name, Email, Phone Number, University, date of birth and sex. These websites are independent websites, and we only provide them with the technology to build it. Our privacy policy is therefore not the same and we are in no way responsible for what happens. If you there are issues regarding uses of personal information or spam with one of our partners, please let send us an email at info@studentbox.om
Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. Other disclaimers, as well as reservation of rights to terminate the accounts of visitors who use these services in a manner inconsistent with your Terms of Use, may be appropriate here.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, delete or deactivate it] by making the change on our member information page [or by emailing our Customer Support at info@studentbox.com or by contacting us by telephone on + 44 207 100 1243 or postal mail at Studentbox Ltd, One London wall EC2Y 5AB, London UK.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). [To learn more about SSL, follow this link [INSERT LINK].]
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at info@studentbox.com
Business Transitions
In the event Studentbox Ltd goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via [email] of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
Studentbox Ltd
One London Wall
EC2Y 5AB
Tel: + 44 (0) 207 100 1243
Fax: + 44 (0) 207 099 9899
info@studentbox.com